- You First.
Your needs come first. We believe in being good listeners,
respecting the demands on your time, protecting your home, and
providing quality service.
- Research. Both yours
and ours. It's the foundation for receiving the greatest
satisfaction from your time and dollar investment.
- Partnership. We
believe each project is a team effort. An open exchange of
information and ideas is paramount. Personalities need to mesh for a
- Professionalism. We
pride ourselves in our knowledge, creativity, services, and business
- Selection. There are
literally thousands of products on the market. It can be very
confusing. While offering a good variety, we represent only those
products with the best quality for the dollar within their
respective quality grades. We are members of the SEN buying
group to assure you the best value in kitchen and bath products.
- Function. "Form
follows Function" is a wise principle. Our designs and advice
adhere to it.
- Details. "The
Devil is in the Details"...of the design concept, floor plan,
specifications, consultations, ordering procedures, and
installation. Controlling them eliminates oversights, delays,
disappointments, and extra costs.
- Value. Helping you
get the most out of your investment dollar is why we are members of
signature executive network buying group. The buying power of SEN
allows us to pass substantial savings on to our customers. We also know the breadth and
quality of our services will save you thousands of dollars in
mistakes, re-orders, and callbacks.
- Communication. The
burden of communication - on the details of the design, terms of the
agreement, conditions of the warranty, expected delivery dates,
changes in schedule and expectations during the installation - rests
- Personal Touch. Having
a kitchen or bath done is a long and complex process - like giving
birth. Our staff serves as your personal "coach" from
beginning to end. You won't experience any of the distant,
disjointed, or impersonal feelings common with Home Centers or
National Design Center chains.
- Courtesy. You will
receive it from the entire staff. Our friendliness and neatness are
things we expect you to miss the most when our work is finished.
- Quality. We are
sticklers for good quality in product and workmanship. It means
enduring value over time. If we can't live with something, it will
be corrected before you even ask.
- Honesty. There's no
room for false or misleading statements in our organization. You
will always get the truth - even if a mistake makes us look bad.
- Trust. We believe in
delivering what we promise - NO SURPRISES - and treating your home
and project as if it was our own.
- Continuous Training. We
are committed to continuing staff education in product knowledge,
new appliance technologies, advance design and installation
techniques, and business management practices so we may furnish the
industry's best, state-of-the-art Client Services.
- Total Client
Satisfaction. We want to know if you are dissatisfied with any
part of our performance, and we will do our best to correct it. We
know from experience that our continued growth depends on your
comfort in telling others we have done a good job.